Terms of Service

Effective Date: January 30, 2026

These Terms of Service govern your use of redriverintegration.com (the “Site”) and any services provided under the Red River Integration trade name. By accessing or using the Site or engaging Red River Integration for services, you agree to these Terms.

Red River Integration is a trade name used by two affiliated companies operating under common ownership and unified brand standards: * Branden LLC, an Oklahoma limited liability company, provides network design, installation, equipment sales, project-based integration services, and one-time professional services. * RRI Management LLC, a Wyoming limited liability company, provides managed service plans, recurring maintenance, network monitoring, platform and configuration management, and ongoing support services under written subscription agreements.

Each engagement is contracted with the entity appropriate to the scope of services, identified in the applicable written agreement. Red River Integration serves luxury residential and commercial clients in Oklahoma and Wichita Falls and surrounding communities in North Texas.

This Site is provided for informational purposes and to describe the professional services offered under the Red River Integration trade name, including luxury residential and commercial technology integration, enterprise networking and network infrastructure, distributed audio, lighting control, automation, and related consulting and advisory services. Descriptions of regulatory requirements on this Site are general information, not legal advice, and are subject to the scope and licensing limitations in Section 3.

Red River Integration maintains dedicated practices serving regulated industries, including Oklahoma medical marijuana operations, federally licensed firearms dealers, financial services firms, law firms, and tribal gaming properties. The Site also allows prospective and current clients to submit inquiries, request services, and make payments.

By using this Site, you confirm that you are at least 18 years old and that any information you submit is accurate and complete. You agree to comply with all applicable local, state, and federal laws.

Submitting an inquiry or otherwise communicating through this Site does not create a client relationship or service agreement. Any services will be governed by a separate written agreement with the appropriate Red River Integration entity, outlining the scope of work, pricing, deliverables, and terms.

Scope of Services; Security System Licensing

Red River Integration provides information technology and network infrastructure services: the design, installation, configuration, and ongoing management of enterprise networking equipment, including managed switches, routers, wireless access points, point-to-point wireless links, structured cabling, connectivity, and the related consulting, documentation, and advisory services described on this Site.

Red River Integration is not a licensed security systems contractor, alarm systems company, electronic access control device company, or locksmith company in Oklahoma or Texas. Red River Integration does not sell, install, service, monitor, respond to, or design alarm systems, intrusion detection systems, surveillance or closed-circuit television systems, or electronic access control systems. Those activities are regulated in Oklahoma under the Alarm, Locksmith and Fire Sprinkler Industry Act (59 O.S. § 1800.1 et seq.), administered by the Oklahoma Department of Labor, and in Texas under Chapter 1702 of the Texas Occupations Code, administered by the Texas Department of Public Safety.

Where a client’s objectives call for surveillance, alarm, or access control systems, Red River Integration will refer the client to an appropriately licensed security systems contractor, and the client contracts with that contractor directly. Red River Integration does not contract for, subcontract, supervise, warrant, or accept responsibility for licensed security work, and any such contractor is an independent third party and not an agent, partner, or subcontractor of Red River Integration. Red River Integration’s role is limited to the network infrastructure such systems may operate on.

“Monitoring” means two different things, and the distinction is the point. Red River Integration provides network monitoring: the health, availability, configuration integrity, and firmware currency of network infrastructure such as switches, routers, wireless access points, and internet connectivity. Red River Integration does not provide security monitoring of any kind. It does not monitor alarm systems, intrusion detection, surveillance cameras, video feeds, recorded footage, or access control systems; does not provide central station monitoring, alarm verification, alarm response, or guard services; and does not watch, review, or receive client video. Security monitoring requires a license Red River Integration does not hold.

Equipment purchased for a client engagement is owned by the client. Red River Integration retains no right of access to client footage, cameras, or security systems, and no ongoing access to client systems except to the network infrastructure it manages, as expressly authorized in writing by the client for support purposes.

Project and Equipment Engagements

Network design, installation, equipment sales, and one-time integration services within the scope described above are contracted with RRI under a project agreement, statement of work, or proposal acceptance.

Managed Service and Subscription Engagements

Managed service plans, recurring maintenance, network monitoring, platform and configuration management, and other subscription services are contracted with RRI Management LLC under a written managed service agreement (MSA) or subscription agreement.

For commercial engagements, particularly in regulated industries, the master service agreement, statement of work, and any applicable confidentiality or non-disclosure agreement executed between the client and the contracting entity govern the engagement and supersede any conflicting language in these Terms.

Payments made through this Site are processed securely through third-party payment processors, including Stripe. The Red River Integration entities do not store full payment card or banking information. By submitting a payment, you authorize the applicable payment processor to charge your selected payment method on behalf of the contracting entity identified at the point of payment.

One-time project, equipment, and professional services payments are processed on behalf of RRI. Recurring managed service plan and subscription payments are processed on behalf of RRI Management LLC. Refund eligibility, dispute procedures, and chargeback handling are governed by the terms of the applicable written agreement.

Managed service plans, maintenance subscriptions, and other recurring service arrangements are offered by RRI Management LLC. The terms of any recurring service (including service scope, billing frequency, term length, renewal, and cancellation procedures) are governed by your written managed service agreement with RRI Management LLC.

Auto-Renewal Disclosure

If you enroll in a service that includes automatic renewal, you authorize RRI Management LLC or its payment processor to charge your selected payment method on a recurring basis at the frequency specified in your service agreement. Recurring services will continue to renew until canceled in accordance with the cancellation procedures specified in your agreement. You will be notified in advance of any change to recurring pricing or billing terms.

You agree not to misuse this Site or services, including by providing false information, attempting unauthorized access to systems, interfering with site functionality, transmitting malicious code, scraping or harvesting data without authorization, or engaging in unlawful activity.

All content on this Site, including text, graphics, logos, photographs, and other materials, is the property of RRI or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. Content may not be copied, reproduced, distributed, or used without prior written consent.

The Red River Integration name, logo, and associated marks are trademarks used by RRI under common ownership. Use of these marks without authorization is prohibited.

Your use of this Site is subject to the Privacy Policy, which explains how information is collected, used, and protected.

Certain Site features rely on third-party providers, including but not limited to payment processing, hosting, analytics, and communications services. The Red River Integration entities are not responsible for the availability, security, accuracy, or content of third-party services or websites linked from this Site.

This Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. The Red River Integration entities do not guarantee that the Site or services will be uninterrupted, error-free, or free of harmful components.

Nothing in this section limits warranties expressly provided in a written service agreement between a Red River Integration entity and a client.

To the fullest extent permitted by law, neither RRI shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including but not limited to lost profits, lost revenue, loss of data, loss of goodwill, or business interruption) arising from or related to the use of this Site or services, even if either entity has been advised of the possibility of such damages.

The total aggregate liability of the contracting Red River Integration entity arising from or related to a service engagement shall not exceed the total fees paid by the client to that entity during the twelve (12) months preceding the event giving rise to the claim. Liability is determined separately for each entity based on the agreement under which the claim arises; the entities are not jointly or severally liable for one another’s obligations except where expressly agreed in writing.

The foregoing limitations do not apply to liability arising from gross negligence, willful misconduct, indemnification obligations, or breach of confidentiality obligations.

Each party agrees to indemnify, defend, and hold harmless the other party (including its officers, employees, agents, and affiliates) from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to the indemnifying party’s gross negligence, willful misconduct, breach of these Terms, or violation of applicable law.

Neither party shall be liable for any failure or delay in performance arising from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, supply chain disruptions, internet or utility outages, or third-party service provider failures.

You may not assign or transfer your rights or obligations under these Terms or any service agreement without the prior written consent of the contracting Red River Integration entity. Either Red River Integration entity may assign its rights and obligations in connection with a merger, acquisition, sale of assets, internal reorganization, or transfer between affiliated entities under common ownership.

Access to this Site or related services may be suspended or terminated immediately, without notice, for material breach of these Terms, non-payment of fees, illegal activity, abuse of Red River Integration personnel, or conduct that materially harms the business or its clients. Termination of a service engagement is governed by the applicable written service agreement.

Sections that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, governing law, and dispute resolution) shall survive.

The parties shall attempt in good faith to resolve any dispute arising from or related to these Terms through informal negotiation for a period of thirty (30) days before initiating formal proceedings. If informal negotiation does not resolve the dispute, the parties shall attempt mediation with a mutually agreed-upon mediator before initiating litigation.

Any litigation arising from or related to these Terms, meaning use of the Site itself, shall be filed exclusively in the state or federal courts located in Comanche County, Oklahoma, and the parties consent to the personal jurisdiction of those courts.

Disputes arising from a written service agreement with either RRI are governed by the dispute resolution and venue provisions of that agreement, which control over this section.

These Terms, meaning use of the Site itself, are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles. The governing law applicable to any written service agreement is specified in that agreement and may differ depending on the contracting entity.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

These Terms, together with the Privacy Policy and any written service agreement executed between the client and the applicable Red River Integration entity, constitute the entire agreement between the parties with respect to the subject matter and supersede any prior or contemporaneous agreements, communications, or understandings.

These Terms may be updated from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Site or services constitutes acceptance of any revised Terms.

Questions about these Terms or other legal correspondence may be directed to:

Red River Integration PO Box 6384 Lawton, OK 73506

Email: info@redriverintegration.com Phone: (580) 289-8181